This chart reflects the human multiplier effect

A few years ago, I watched a company lose three of its top salespeople in just six months.

These were high performers—the kind who consistently exceeded targets, built long-term client relationships, and carried the team’s numbers quarter after quarter.

When leadership finally sat down to ask why they left, the answer was brutally simple:

“It’s not the job. It’s the leadership.” 

They weren’t leaving for higher salaries.
They were leaving because their voices didn’t matter. Because ideas were dismissed, wins went unrecognized, and goals kept shifting without communication.

Within a year, sales dropped by 28%, customer renewals fell, and the company spent over $300,000 replacing those employees.
That loss wasn’t a “people problem.” It was an ROI problem—caused by poor leadership.

 The data proves it’s not an isolated story:

• Disengaged teams deliver 21% lower profitability and 17% less productivity.
   
• Turnover costs can reach 150% of an employee’s salary—even higher in sales.
   
• Teams with poor leadership see 20–30% higher attrition rates, taking clients and institutional knowledge with them.
   

Now imagine the opposite:
Leaders who recognize effort, listen to input, and lead with empathy create sales cultures where people thrive.

Because when employees feel trusted and valued, they don’t just sell—they believe in what they’re selling.