Ready to Make Real Connections.

a) Impress them with knowledge and authority
b) Understand what they need
c) Make them feel comfortable, seen, and understood as a person change.

a) Waiting for my turn to talk
b) Listening for sales opportunities
c) Fully present, picking up emotional cues and asking deeper questions 

a) A challenge to overcome
b) A natural part of sales
c) A chance to better understand the person and their perspective 

a) Get a “yes” as quickly as possible
b) Build a relationship and close when ready
c) Genuinely serve and guide someone to the right decision, even if it's not me d an answer to this item.

a) Sending reminders or offers
b) Checking in with updates or promotions
c) Sharing thoughtful messages, encouragement, or value-added content tailored to them 

a) Strategy and persuasion
b) Communication and trust
c) Emotional intelligence, empathy, and integrity 

a) Move on — next!
b) Ask why and try to reframe
c) Respect it, thank them, and keep the door open with kindness  answer to this item.